Processing Time:
Orders are processed within processing 1-3 business days business days from the date of purchase. Please note that processing times may vary during peak seasons.
Shipping Rates:
Shipping rates are calculated based on the weight and destination of your order. The exact shipping cost will be displayed during the checkout process before payment is required.
Shipping Methods:
- We offer the following shipping methods:
- Standard Shipping: Estimated delivery within 1-3 business days.
- Expedited Shipping: Estimated delivery within 5-7 business days.
Shipment Confirmation & Order Tracking:
You will receive a shipment confirmation email with a tracking number once your order has been shipped. The tracking information will be available within 1-2 business days business days.
International Shipping:
We currently do/don't offer international shipping. If applicable, please note that customers are responsible for any customs duties, taxes, or fees incurred.
Lost or Stolen Packages:
In the event that your package is lost or stolen, please contact us immediately. We will initiate an investigation and work to resolve the issue. Please allow 1-3 business days for the investigation to be completed.
Address Accuracy:
It is the responsibility of the customer to provide accurate shipping information. Any additional shipping charges incurred due to incorrect address details will be the responsibility of the customer.
Delivery Delays:
We are not responsible for any delays caused by natural disasters, customs issues, or other unforeseen circumstances.
Returns Due to Failed Delivery Attempts:
If the shipping carrier is unable to deliver your package after multiple attempts, the order will be returned to us. Additional shipping charges may apply for reshipment.
Contact Information:
For any inquiries regarding shipping, please contact our customer service at support@aplusnaturals.com .
Updates to Shipping Policy:
We reserve the right to update our shipping policy at any time. Customers will be notified of any changes on our website. Remember to adapt this template to fit the specific details and practices of your business. Always ensure transparency and clarity to provide a positive customer experience.