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Privacy Policy

This Privacy Policy is designed to inform you about the types of information we collect when you use our website to purchase pet products, and how we use, share, and protect that information.

Information We Collect

When you visit our website and make a purchase, we may collect the following types of information:

  • Personal information such as your name, address, email, and phone number.
  • Payment information, such as credit card details.
  • Information about the products you purchase.

Use of Information

We may use the collected information for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you about your orders and provide customer support.
  • To improve our products and services.
  • To comply with legal obligations.
  • The collected information by the company can be used for various purposes, including understanding customer behavior, improving internal processes, and making data-driven decisions. Businesses collect data to obtain information about internal and external operations, and they use this data to further their initiatives, improve products and services, and comply with legal obligations.
  • Data collection methods used in business intelligence efforts include surveys, interviews, focus groups, and behavioral observation, which can provide insights into customer behavior and preferences.
  • The insights gleaned from data can make businesses hyperaware of their efforts and provide actionable steps to improve internal processes and customer experiences
  • . Therefore, the collected information can be used to enhance customer satisfaction, personalize marketing efforts, and make informed business decisions.

Sharing of Information

We may share your information with:

  • Service providers who help us with order fulfillment, payment processing, and other business operations.
  • Legal and regulatory authorities when required by law.

Data Security

We maintain appropriate security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.

Children's Privacy

Our website is not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that we have collected information from a child, please contact us at support@aplusnaturals.com 

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will provide notice of any material changes as required by law.This is a general privacy policy template and should be customized to fit the specific practices and requirements of the e-commerce website. It's important to consult with legal professionals to ensure compliance with relevant laws and regulations.

SMS abandoned cart

A-Plus Naturals LLC's website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.

Third-party data sharing

The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

 Mobile Terms of Service

A-Plus Naturals LLC

Last updated: Sept. 24, 2024

The A-Plus Naturals LLC mobile message service (the "Service") is operated by A-Plus Naturals LLC (“A-Plus Naturals LLC”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to A-Plus Naturals LLC’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of A-Plus Naturals LLC through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with A-Plus Naturals LLC. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18557780502 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other A-Plus Naturals LLC mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18557780502 or email support@aplusnaturals.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.